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CDM Changes Are Coming This July — Is Your Admin Team Ready?

CDM Changes Are Coming This July — Is Your Admin Team Ready by GP Hero

From July 1st, Medicare’s CDM item numbers will change. These updates affect how General Practices handle care plans, patient reviews, and compliance documentation.

For many clinics, this means adapting fast or falling behind. But at GP Hero, our clients stay a step ahead—because we prepare before the pressure hits.

At GP Hero, We’re Already Prepared

Our Virtual Assistants (VAs) have completed an expert-led training module ahead of the July transition. This program was designed by our experienced trainers—May Ann Abrasado, Kristian Paul Midas, and Romeo Dequin—to ensure full compliance with the new CDM framework.

As a result, your VA will be equipped to:

  • Apply the new CDM item numbers confidently

  • Follow streamlined, MBS-compliant documentation workflows

  • Manage care plan prep and pre-consultation coordination

  • Automate follow-ups and recall processes efficiently

Because we train in advance, your team can hit the ground running.

Why This Matters for Your Practice

These MBS changes are not optional. Without the right support, clinics may fall behind, lose revenue, or risk Medicare audits.

With a trained GP Hero VA, you can:

  • Stay ahead of compliance requirements

  • Improve workflow efficiency

  • Free up your reception team for higher-value tasks

  • Avoid playing catch-up when the rules take effect

Our Difference? We Train With Purpose

Our VAs don’t just fill a seat—they solve problems. We train them specifically for Australian General Practice. They’re proficient in key systems like Best Practice, Cubiko, and HotDoc, and they undergo continuous professional development to stay sharp.

We also support each VA with a dedicated performance and training team, so you don’t have to worry about upskilling or quality control.

Book a Clarity Call Today

Don’t wait for July to scramble for help. Let us walk you through how we’re preparing your next VA to take on CDM and beyond.

Visit GP Hero and book a Clarity Call here.

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