Spend less time training, and more time getting stuff done!

With the average turnover on reception staff as low as 6 months, many owners and managers of GP Practices are finding that they just don’t have time to train their new recruits in a way which ensures their clinics are running at peak performance levels.

Our training ensures your new team members…

Once we find a quality candidate we run them through a two week training intensive we call The Hero’s Journey. The Hero’s Journey is an in-person training program led by our dedicated trainers that include in depth training on the tasks, software programs and soft skills needed to excel in the field of clinic administration. Take a look at our current training program below…

Then once the two week training is finished, we offer two hours of professional development per month for every hero.

We also offer access to The Hero Academy, a resource for the ongoing Personal Professional Development of your GPHERO. This includes 517 professionally created training videos around many of the world’s top tech tools for running a successful clinic. The goal of this training centre is to supplement any training that you are doing internally within your organisation and to help ensure the continued development of your new GPHERO. Take a look at what’s included in our training library…

Yes that’s right, we have a huge training library which covers everything from marketing, to productivity tools including topics like, how to edit a website or post on Facebook pages.

No ‘one size fits all’ approach. Our in-person trainer will tailor a training program based on the needs of your clinic, the current performance of your GPHERO and the feedback you provide on their output.

As well as providing training for the Filipino team member it’s crucial that you and your team have the proper frameworks and systems to delegate and track the tasks assigned to your GPHERO. That’s why we also make it our mission to:

So, what do you say? Are you ready to chat with us?