1. Home
  2. /
  3. General Practice
  4. /
  5. CDM Changes Are Coming This July — Is Your Admin Team Ready?

CDM Changes Are Coming This July — Is Your Admin Team Ready?

CDM Changes Are Coming This July — Is Your Admin Team Ready by GP Hero

From July 1st, Medicare’s CDM item numbers will change. These updates affect how General Practices handle care plans, patient reviews, and compliance documentation.

For many clinics, this means adapting fast or falling behind. But at GP Hero, our clients stay a step ahead—because we prepare before the pressure hits.

At GP Hero, We’re Already Prepared

Our Virtual Assistants (VAs) have completed an expert-led training module ahead of the July transition. This program was designed by our experienced trainers—May Ann Abrasado, Kristian Paul Midas, and Romeo Dequin—to ensure full compliance with the new CDM framework.

As a result, your VA will be equipped to:

  • Apply the new CDM item numbers confidently

  • Follow streamlined, MBS-compliant documentation workflows

  • Manage care plan prep and pre-consultation coordination

  • Automate follow-ups and recall processes efficiently

Because we train in advance, your team can hit the ground running.

Why This Matters for Your Practice

These MBS changes are not optional. Without the right support, clinics may fall behind, lose revenue, or risk Medicare audits.

With a trained GP Hero VA, you can:

  • Stay ahead of compliance requirements

  • Improve workflow efficiency

  • Free up your reception team for higher-value tasks

  • Avoid playing catch-up when the rules take effect

Our Difference? We Train With Purpose

Our VAs don’t just fill a seat—they solve problems. We train them specifically for Australian General Practice. They’re proficient in key systems like Best Practice, Cubiko, and HotDoc, and they undergo continuous professional development to stay sharp.

We also support each VA with a dedicated performance and training team, so you don’t have to worry about upskilling or quality control.

Book a Clarity Call Today

Don’t wait for July to scramble for help. Let us walk you through how we’re preparing your next VA to take on CDM and beyond.

Visit GP Hero and book a Clarity Call here.

Share this post:

Related Posts

Smarter, Leaner, Stronger: How General Practices Can Boost Efficiency in 2025 by GP Hero
by

In 2025, Australian general practices face a unique intersection of demand, cost pressure, and digital disruption. To thrive—not just survive—clinics must rethink how they manage people, processes, and technology.

GP Hero & CPI: Helping Your General Practice Stay Resilient Amid Rising Costs
by

As CPI rises, so do operating expenses—without necessarily increasing Medicare rebates or revenue. This puts added pressure on already stretched practices to do more with less. GP Hero helps general practices stay operationally lean without sacrificing quality.

CDM Changes Take Effect What July 1, 2025 Means for General Practice and How to Adapt by GP Hero
by

Starting July 1, 2025, updates to the Chronic Disease Management (CDM) program will officially take effect across Australia. These reforms aim to enhance care coordination, standardize documentation, and simplify billing.

The Future of General Practice in Australia 7 Key Trends Shaping 2025 and Beyond by GP Hero
by

Explore the latest challenges and innovations affecting general practice in Australia—from workforce shortages to digital health and patient-centric care.

Client Kudos Roundup: Our Heroes Who Raised the Standard by GP Hero
by

Discover how three standout GP Hero virtual assistants—Marielle, Nicole, and Maelene—earned exceptional client feedback through consistency, ownership, and impact.

Turning Admin From a Bottleneck Into a Scalable System Webinar by GP Hero
by

Running a clinic means juggling countless moving parts—but admin shouldn’t be one of the things slowing you down.
If you’re a GP clinic owner or practice manager tired of chasing incomplete tasks, checking work manually, or feeling unsure about what your admin team is actually doing—this webinar is for you.

Going Above and Beyond How Claire and Lian Earned Client Recognition and Team Praise by GP Hero
by

In the world of general practice, reliable admin support isn’t just helpful—it’s essential. At GP Hero, we celebrate when our virtual assistants go beyond expectations to create real impact for their clinics.
Recently, two of our own—Claire and Lian—received high praise and tangible rewards for their commitment, resilience, and results.

Building Trust Through Results What GP Hero Reviews Reveal About Our VA Teams
by

When it comes to outsourcing clinic admin, nothing speaks louder than firsthand feedback. At GP Hero, we continuously gather insights from clinic teams to ensure we deliver lasting value—not just short-term relief.

GP Hero Salary, Reviews, and Setup What You Need to Know Before Partnering
by

If you’ve been searching for GP Hero salary, GP Hero reviews, or even mistakenly typed GP Hero camera, you’re not alone. These are some of the most common phrases potential clients and team members Google before partnering with us. That’s why we’re here—to clear the air and answer the most searched questions about GP Hero.

Secure Support, Seamless Workflows by GP Hero (3)
by

General practice admin teams are stretched thin—and that’s not new. But in 2025, more clinics are choosing to delegate administrative tasks to external teams to stay focused on patient care. Still, one concern lingers: “How do we outsource without sacrificing security or quality?”
That’s exactly what we’re addressing in our upcoming live webinar.

The Ultimate “Offsite” Staff Task List

138 Tasks That General Practices Can Outsource For Higher Productivity

Download Resource Now

In this 30 minute video training you will learn 15 simple ways to get more qualified leads and loyal customers from your website.

"*" indicates required fields

GP Admin Staff Outsourcing in Australia

Get a hero who is dedicated to details and trained to tackle the daily tasks in your clinic with ease

LET US SAVE YOU TIME. We will help you beat the overwhelming pressures of staff turnover, and shortages and the burden of ever recurring recruitment. Click on the button below to connect to greater resources.