Telehealth has become a permanent part of Australian healthcare — but with opportunity comes accountability. As digital consultations expand, so do compliance risks around billing, documentation, and privacy.
by
Learn more about how we give Australian General Practice the chance to fight and thrive, we do this by creating General Practice Heroes. Our core values guide our decisions and actions, as we strive to help our clients achieve their goals and succeed in a constantly evolving healthcare landscape.
by
According to the RACGP 2025 Health of the Nation insights, team-based care is becoming central to how Australians access healthcare.
by
Once seen as a stopgap during the pandemic, telehealth has now become a permanent feature of Australian healthcare. Patients increasingly expect the convenience of virtual consultations, while clinics must adapt to new workflows that blend in-person care with telehealth services.
by
Running a general practice in Australia has never been more challenging. With staffing shortages, rising wages, and increasing admin demands, many clinics are stretched to the limit.
To cope, more practices are turning to offshore medical admin support — a scalable, cost-effective solution that saves both time and money while allowing onsite teams to focus on patient care.
by
Australian general practices are under more pressure than ever: tighter budgets, staff shortages, and a rising demand for patient care. To ease the load, many clinics are now turning to healthcare outsourcing engaging virtual assistants (VAs) to handle admin tasks such as billing, recalls, inbox management, and patient communication.
by
If you’re running a general practice in Australia, you already know compliance pressures are increasing. Between bulk billing restrictions and My Health Record (MHR) reporting requirements, clinics are being asked to do more—with fewer staff and tighter resources.
by
More clinics now turn to healthcare VA agencies in Australia. They choose trained, remote professionals who handle time-consuming admin tasks. In turn, onsite teams gain more time for patient care.
by
Like many clinics across Australia, a medical center in Prahran, Victoria, was facing the dual challenge of staff retention issues and difficulty in finding qualified replacements. As shortages grew, important admin tasks started piling up, creating a knock-on effect for the entire practice.
Doctors weren’t receiving the right information in time, recalls were delayed, and patients were
Book a chat with us
The Ultimate “Offsite” Staff Task List
138 Tasks That General Practices Can Outsource For Higher Productivity
Download Resource Now
In this 30 minute video training you will learn 15 simple ways to get more qualified leads and loyal customers from your website.
"*" indicates required fields
Get a hero who is dedicated to details and trained to tackle the daily tasks in your clinic with ease
LET US SAVE YOU TIME. We will help you beat the overwhelming pressures of staff turnover, and shortages and the burden of ever recurring recruitment. Click on the button below to connect to greater resources.