Every now and then, a piece of client feedback captures exactly why we do what we do. One of our clients recently shared a message that left our entire team feeling inspired, proud, and more motivated than ever.
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Learn more about how we give Australian General Practice the chance to fight and thrive, we do this by creating General Practice Heroes. Our core values guide our decisions and actions, as we strive to help our clients achieve their goals and succeed in a constantly evolving healthcare landscape.
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When considering offshore support, general practice owners and managers often ask the same question: “How much does it cost?” At GP Hero, we believe in full transparency. That’s why we break down the actual costs—and more importantly, the value—of hiring a virtual assistant through our service.
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The pandemic may have accelerated the adoption of telehealth, but its value is now firmly rooted in modern general practice. With patient expectations shifting toward convenience and accessibility, clinics across Australia are embracing virtual consultations as a core part of their service model.
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Running a GP clinic can feel like a juggling act. Between managing patient care, admin tasks, and staffing issues, your onsite team may feel stretched thin. Furthermore, hiring more admin staff is costly—and often unsustainable.
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As administrative workloads in general practice continue to grow, many clinics are considering offshore support to improve efficiency. While this can be a cost-effective solution, concerns around data privacy, security, and compliance remain critical. Ensuring that offshore services align with Australian healthcare regulations is essential to maintaining patient trust and operational integrity.
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GP Hero is excited to be part of the SGPO 2025 Annual Conference (February 27-28)—the premier event dedicated to helping GPs future-proof their practices. With over 1,000 attendees already registered, this two-day online conference will provide actionable strategies to help practice owners move from chaos to control and achieve sustained profitability.
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After facing staffing shortages and increasing administrative burdens, we decided to give GP Hero a try—and it turned out to be one of the best decisions we’ve ever made. Now, we can’t imagine our team without our GP Hero virtual assistant.
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GP Hero’s VA transformed the clinic’s financial operations, helped recover unpaid balances, and boosted revenue by an impressive 30% in just one year.
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The Ultimate “Offsite” Staff Task List
138 Tasks That General Practices Can Outsource For Higher Productivity
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