In 2025, staff burnout and workforce shortages have become defining issues in Australian primary care. Clinics face growing pressure to maintain high standards of patient care while battling fatigue, high turnover, and recruitment challenges.
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Learn more about how we give Australian General Practice the chance to fight and thrive, we do this by creating General Practice Heroes. Our core values guide our decisions and actions, as we strive to help our clients achieve their goals and succeed in a constantly evolving healthcare landscape.
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Discover how to turn recent CDM, MBS, and privacy changes into admin wins. This free 60-minute webinar by GP Hero gives you practical tools, templates, and real-world strategies to simplify compliance and strengthen your clinic’s systems.
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When Australian clinics need reliable admin support, GP Hero virtual assistants deliver. In this case study, discover how one VA helped reduce workload, streamline daily tasks, and boost team efficiency—earning heartfelt praise from clinic staff.
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In 2025, Australian general practices face a unique intersection of demand, cost pressure, and digital disruption. To thrive—not just survive—clinics must rethink how they manage people, processes, and technology.
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As CPI rises, so do operating expenses—without necessarily increasing Medicare rebates or revenue. This puts added pressure on already stretched practices to do more with less. GP Hero helps general practices stay operationally lean without sacrificing quality.
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Starting July 1, 2025, updates to the Chronic Disease Management (CDM) program will officially take effect across Australia. These reforms aim to enhance care coordination, standardize documentation, and simplify billing.
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Explore the latest challenges and innovations affecting general practice in Australia—from workforce shortages to digital health and patient-centric care.
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Discover how three standout GP Hero virtual assistants—Marielle, Nicole, and Maelene—earned exceptional client feedback through consistency, ownership, and impact.
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The Ultimate “Offsite” Staff Task List
138 Tasks That General Practices Can Outsource For Higher Productivity
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In this 30 minute video training you will learn 15 simple ways to get more qualified leads and loyal customers from your website.
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