In 2025, Australian general practices face a unique intersection of demand, cost pressure, and digital disruption. To thrive—not just survive—clinics must rethink how they manage people, processes, and technology.
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Learn more about how we give Australian General Practice the chance to fight and thrive, we do this by creating General Practice Heroes. Our core values guide our decisions and actions, as we strive to help our clients achieve their goals and succeed in a constantly evolving healthcare landscape.
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As CPI rises, so do operating expenses—without necessarily increasing Medicare rebates or revenue. This puts added pressure on already stretched practices to do more with less. GP Hero helps general practices stay operationally lean without sacrificing quality.
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Starting July 1, 2025, updates to the Chronic Disease Management (CDM) program will officially take effect across Australia. These reforms aim to enhance care coordination, standardize documentation, and simplify billing.
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Explore the latest challenges and innovations affecting general practice in Australia—from workforce shortages to digital health and patient-centric care.
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Discover how three standout GP Hero virtual assistants—Marielle, Nicole, and Maelene—earned exceptional client feedback through consistency, ownership, and impact.
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Running a clinic means juggling countless moving parts—but admin shouldn’t be one of the things slowing you down.
If you’re a GP clinic owner or practice manager tired of chasing incomplete tasks, checking work manually, or feeling unsure about what your admin team is actually doing—this webinar is for you.
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From July 1st, Medicare’s CDM item numbers will change. These updates affect how General Practices handle care plans, patient reviews, and compliance documentation.
For many clinics, this means adapting fast or falling behind. But at GP Hero, our clients stay a step ahead—because we prepare before the pressure hits.
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In the world of general practice, reliable admin support isn’t just helpful—it’s essential. At GP Hero, we celebrate when our virtual assistants go beyond expectations to create real impact for their clinics.
Recently, two of our own—Claire and Lian—received high praise and tangible rewards for their commitment, resilience, and results.
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The Ultimate “Offsite” Staff Task List
138 Tasks That General Practices Can Outsource For Higher Productivity
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In this 30 minute video training you will learn 15 simple ways to get more qualified leads and loyal customers from your website.
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