Learn more about how we give Australian General Practice the chance to fight and thrive, we do this by creating General Practice Heroes. Our core values guide our decisions and actions, as we strive to help our clients achieve their goals and succeed in a constantly evolving healthcare landscape.
If you’re running a general practice in Australia, you already know compliance pressures are increasing. Between bulk billing restrictions and My Health Record (MHR) reporting requirements, clinics are being asked to do more—with fewer staff and tighter resources.
More clinics now turn to healthcare VA agencies in Australia. They choose trained, remote professionals who handle time-consuming admin tasks. In turn, onsite teams gain more time for patient care.
Like many clinics across Australia, a medical center in Prahran, Victoria, was facing the dual challenge of staff retention issues and difficulty in finding qualified replacements. As shortages grew, important admin tasks started piling up, creating a knock-on effect for the entire practice.
Doctors weren’t receiving the right information in time, recalls were delayed, and patients were
At GP Hero, excellence isn’t an accident — it’s a standard. Freddie and Ana, two standout VAs, are redefining general practice support with initiative, consistency, and genuine client impact. Their stories prove why GP Hero is the trusted choice for clinics across Australia.
Every team faces tough weeks. For one of GP Hero’s virtual assistant teams, last week brought miscommunications, shifting workflows, and the kind of challenges that can unsettle even the most stable setups.
General practices across Australia are under growing regulatory pressure especially with the RACGP 5th Edition Standards now fully enforced and heightened expectations around privacy compliance.
Every successful clinic knows that the real magic doesn’t just happen at the front desk or in the consult room—it’s also in the background, where tasks are quietly and efficiently completed.
The healthcare compliance landscape in Australia is changing fast.
With RACGP’s 5th Edition Standards now in full enforcement and new digital privacy law updates rolling out, clinics are under more pressure than ever to maintain:
138 Tasks That General Practices Can Outsource For Higher Productivity
In this 30 minute video training you will learn 15 simple ways to get more qualified leads and loyal customers from your website.
"*" indicates required fields
LET US SAVE YOU TIME. We will help you beat the overwhelming pressures of staff turnover, and shortages and the burden of ever recurring recruitment. Click on the button below to connect to greater resources.